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The professional and polite customer service representatives can help you decide where to set up your new security equipment, troubleshoot any potential issues with your system, and answer questions about specific equipment capabilities or about home security in general. The customer service representatives know their stuff and are willing to go the extra mile to ensure that each customer is comfortable with his or her security system. With the concierge level customer service, you might expect to pay an arm and a leg, but Frontpoint is one of the most affordable home security systems on the market. Equipment packages start at $100 and can be customized to include almost any security product. After you purchase your equipment, you’ll pay a one time activation fee of no more than $199 and then choose the monitoring package that is right for the home system you’ve created. Monitoring packages cost between $35 and $50 per month with a one year or three year contract. Frontpoint security systems and the equipment in those systems are completely wireless, making it easy to expand your system to include even more devices. The wireless feature also makes this system an easy one to pack up and set up again if you plan to move. The price structure and wireless design of Frontpoint systems make this an outstanding choice for both home owners and renters. Frontpoint is affordable with great customer service, but what keeps customers coming back is the high quality systems that protect you and your home. Frontpoint systems use high quality GE General Electric equipment that protects against intruders and environmental damage.

Posted by Anonymous at 3:19PM | (7 comments)

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Many thanks!KelliHi Kelli, You’re very welcome and thanks for reading!There are a bunch of different companies that have sirens I recommend SimpliSafe. However, if you self monitor with SimpliSafe, you won’t be able to control your system remotely, livestream footage, or receive notifications. 24/7 professional monitoring would be better for a family where all adults work full time and wouldn’t have time to contact emergency services if an alarm goes off. However, if you have someone that stays at home, self monitoring should be fine. Ring Alarm also has a siren and you can self monitor and still control your system remotely and all that jazz, plus professional monitoring is super affordable. I’d check out this review of Ring vs. Simplisafe and let me know if you have any other questions!If you don’t buy the equipment outright, Vivint requires either a four or five year contract — a long time to commit, especially given that you only have three days from the date of install to cancel. Afterwards, you’ll have to pay out the remainder of your contract. If you may be moving in the near future, it’ll cost you $99 to take the system with you. You could alternatively renew your contract, but then you’d be locked in for even longer. Vivint will waive any cancellation fees for extenuating circumstances like death, military circumstances, bankruptcy, or a move to assisted living.

Posted by Anonymous at 3:19PM | (2 comments)

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By this time we were staying in a motel that we are still currently staying in, slowly transitioning to base housing. Upset and frustrated, we called and spoke w/ Vivint Rep Justin who worked in Account Resolutions. While on the phone w/ Justin, my wife emailed all documents to him. Within a minute, Justin received it. Just like Justin, Paul did the same thing. Paul stated to me that he was going to personally “hand carry” our paperwork to approving authority and that he was going to contact us once that happens.

Posted by Anonymous at 3:19PM | (3 comments)